Last updated 2026-10-17.
runline is offered to adults in the United States. The Community workspace is free. Contact form submissions and Community accounts do not create a paid contract. Lab features, chat, notebook, standard Quantify, and no-AI literature search are free for everyone.
Individual Pro is $18/mo or $180/yr. Lab Pro is $15 per seat per month (minimum 3 seats) or $150 per seat per year. Paid plans start with a 30-day trial that requires a card (one trial per person and per lab). Before a trial converts, the account owner gets a reminder email with the exact charge date and amount when email delivery is configured. Charges show on a Stripe invoice or receipt. Cancel online anytime on the billing page (Manage or cancel subscription, opens the Stripe Customer Portal) — cancellations stop future renewals. Unless a written order form says otherwise, unused prepaid periods may be refunded within 14 days of the first paid charge for that subscription if you cancel and have not substantially used paid features; after 14 days, fees are non-refundable except where required by law; taxes and third-party pass-through costs are non-refundable. Enterprise billing remains coming soon.
Email support@runline.space from the billing contact with the account email, invoice ID, and reason. We aim to respond within 10 business days. Chargebacks should be a last resort — contact us first so we can resolve billing errors.
You may stop using Community at any time and request deletion under the Privacy Policy. Cancel Individual Pro or Lab Pro online via the Stripe Customer Portal or email support. Cancellations stop future renewals and do not automatically refund the current period except as above or as required by consumer law.
Individual Pro and Lab Pro renew automatically at the end of each billing period until you cancel. You can cancel online at any time on the billing page (/billing, Manage or cancel subscription) without contacting us. Cancellation takes effect at the end of the current paid period and you keep access until then. We show the price and renewal terms before you subscribe.
If you are on an annual plan, we email the billing address on your account before each renewal with the renewal date, the amount to be charged, and a link to cancel online before the charge. Trial-ending reminders use the same transactional path and go only to the account owner.
Consumer rights that cannot be waived still apply where they apply to you, including in California.
Runline Labs, Inc. · 4940 O Street #1082, Lincoln, NE 68510 · United States
See also Terms of service · Manage or cancel · Pricing · support@runline.space